WARRANTY

WARRANTY DISCLAIMER

This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Venom Brand Scooters disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Venom Brand Scooters does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that Venom Brand Scooters does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

LIMITATION OF LIABILITY

Venom Brand Scooters shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Venom Brand Scooters has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

​​WARRANTY

All warranty claims are reviewed on a case by case basis and can only be processed if you retain your proof of purchase or receipt. If you would like to file a warranty claim, please contact the retailer where you purchased the product from or alternatively contact us.

 

The Venom Brand Scooter Manufacturer’s warranty covers all manufacturing defects or faults but excludes misuse of the product, modifications to the product in any way including incorrect installation or damage caused by wear and tear.

 

Consumable parts are not covered under warranty including handlebar grips, bearings and grip tape which will wear over time during normal use. These consumable parts are covered if received in a defective state and a claim placed before the product used.

 

*Wear & Tear Explained: Venom Brand Scooter products are tough, durable and tested to withstand normal use but are not impervious to damage. Venom Brand Scooters decks are extruded from 6061 Aluminium and then Heat Treated to strengthen the material further. This material is light and strong but is also softer than cement and stone often found in ledges at skate parks. Grinding the scooter deck along these surfaces will wear away the material and compromise the construction. This is not classed as a manufacturer’s defect and will not be covered under warranty.